Security
FoxDesk Cloud uses reasonable security measures for a hosted business service. Customers remain responsible for their own access and content.
Measures
We use access controls, secure connections, backups, logging, monitoring, operational controls, and separation of customer workspaces appropriate to a hosted business SaaS. Measures may change as the service develops.
Customer access
Customers control their users, roles, permissions, passwords, devices, and workspace settings. Administrative access should be limited to trusted people. Users who no longer need access should be removed promptly.
Data handling
FoxDesk Cloud is intended for ordinary business support data. Customers should not store unnecessary sensitive data, credentials, payment card numbers, medical data, or regulated identifiers unless expressly agreed in writing.
Backups and recovery
We maintain backup and recovery processes designed to support continuity and recovery where reasonably possible. Backups are not a guarantee against every form of loss and may expire after a limited period.
Incident response
We investigate suspected security issues that may affect the service. Where legally required, we notify affected customers or authorities using information reasonably available to us.
Reporting
Report suspected vulnerabilities to [email protected] with the affected URL, steps to reproduce, expected impact, and relevant evidence. Do not access, modify, delete, download, or disclose data that is not yours.
No guarantee
No online service is completely secure or always available. We do not guarantee that every attack, error, outage, or data loss can be prevented. Customer backups, exports, internal procedures, and user management remain the customer's responsibility.
If a mandatory law gives a customer or data subject rights that cannot be limited by contract, those mandatory rights remain unaffected.