How FoxDesk works

Support stays in one ticket.

Your team sees the conversation, responsibility, recorded work, and reporting context without switching systems.

Try free for 14 days See the 2-minute product tour

One connected workflow

One connected workflow.

Each step adds useful context instead of creating another disconnected record.

Receive the request.
An email or portal request becomes one ticket.
Record the work.
A timer or exact entry stays with the ticket.
Show your client the result.
Review and share the work behind every total.

Tickets

Keep every request in context.

The conversation, owner, priority, due date, files, and logged work stay attached to the same ticket.

Clear ownership and status
Replies, files, and work history together
Real-time totals for every ticket

FoxDesk ticket detail with English demo names, ticket properties, comments, and logged time

Time tracking

Track work while it happens.

Start a timer from the ticket, record exact manual entries, and keep billable work connected to the client.

Active timers visible across the workspace
Manual entries with precise notes
Client and team totals without spreadsheets

FoxDesk work log with clients, tickets, team members, and recorded durations

Reports

Turn activity into client-ready reports.

Filter work by client, agent, tag, and time range, then review the exact entries behind every total.

Transparent work-log detail
Export-ready client records
One source for time and ticket history

FoxDesk client report with a summary, total hours, cost, and work breakdown

For everyday client work

The details teams need once the workflow is running

24 application languages

The FoxDesk application is available in 24 languages, independently of the five languages published on this website.

Client organizations and access

Keep clients, tickets, rates, reports, and permissions separated by organization.

Recurring tickets

Turn regular maintenance and follow-up work into scheduled tickets from a saved template.

Branded communication

Adapt notification templates and product branding to the way your team communicates.

History you can follow

Review ticket activity and audit events when you need to understand what changed.

AI agent reporting

Codex, Claude, and other API agents can record their work beside the people handling the same ticket.

Ready for AI agents

Let Codex, Claude, and other agents report completed work

Scoped API identities can add approved updates and time to the right ticket. The one-approval Worklog remains a controlled pilot.

CodexClaudeAny HTTP agent

See the Agent API

Prefer your own server? The open-source edition remains available on

Open-source edition for your own server

Turn the next client request into a clear record of the work.

Try FoxDesk Cloud for 14 days without a card or automatic charge.

Try free for 14 days