Client work rarely arrives in a tidy system. A request starts in email, the decision is discussed elsewhere, time is recorded later, and at the end of the month someone has to explain what the team actually delivered. FoxDesk Open Source now keeps that story in one place: from the first message to the client report.
Know what came in and who owns it
Email and portal requests become tickets with the original context attached. New, assigned, waiting and completed work stays visible, so the team knows what needs attention and the client does not have to ask twice.
Priorities, due dates, tags and recurring tickets cover ongoing client service as well as one-off support. Each request has an owner and a history that survives beyond one person’s inbox.
Record the work where it happened
Start a timer or add the real duration manually while the ticket is still in front of you. Notes and time remain connected to the request, so nobody has to reconstruct the week from calendars, chat messages and vague memories.
This gives the team a reliable view of workload and gives the person preparing the invoice evidence of what the time produced.
Send a report the client can understand
FoxDesk groups work under the request it belongs to. Before sharing a report, you can review the description, duration and result together. The client sees completed work in context instead of an unexplained total of hours.
Reports can be shared or exported, while attachments and the activity history keep the supporting detail close when a question comes back later.
Use it with the clients and team you already have
The application is available in 24 languages, including right-to-left layouts. That makes it easier for international teams and clients to work in a familiar interface. Translation review continues by language, so FoxDesk does not claim that every catalogue has the same level of native-speaker review.
Run it yourself or choose the hosted service
The public FoxDesk repository contains the complete open-source edition under AGPL-3.0. Choose it when you want FoxDesk on infrastructure you control and are comfortable managing installation, updates, backups and email delivery.
Choose FoxDesk Cloud when you want the same client-work workflow without operating the server. The hosted service and its billing platform are separate from the public repository; the open-source edition remains useful on its own.
Ready to try it? Install FoxDesk on your own server and begin with one real client request. Version numbers and upgrade notes remain available in the public release history.